مساهمة حلول التوظيف في رؤية المملكة 2030
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    الكلمات الدلالية
    IT Coordinator #Riyadh

    الصورة الرمزية حلول التوظيف
    المهام الوظيفية
    The purpose of the role of IT Support Exec is to ensure that the organisations IT systems meet the required service levels for availability, performance and integrity. Key responsibilities include:

    Resolving technical queries and usage problems, ensuring that the service delivered is consistently efficient, prompt and professional
    Providing first line technical support for all devices including laptops and mobile phones
    Setting up system access and maintaining access rights
    Ensuring new systems and changes to existing systems are designed, developed, deployed and managed in accordance with priorities and business requirements.
    Adhering to IT best practice and internal standards to minimise risk to service levels
    Document and maintain policies and procedures, ensuring projects are completed within budget guidelines and maintain best practices
    Assist in developing strategic plans for the development of the ICT requirements
    REQUIREMENTS

    The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include:

    Ability to get hands-on in a complex operational environment
    Ability to manage multiple tasks and work to tight deadlines
    Process orientated, highly analytical and a logical thinker with a good attention to detail
    Ability to effectively trouble shoot problems and work collaboratively within a team environment
    Excellent technical proficiency, literacy skills and a competent computer user
    Experience working within the technology industry/start-up environment is highly desirable
    Educated to BS/MS level (or equivalent) within a subject relevant to the position such as computer Science or Engineering
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