استشاري موارد بشرية




2018-11-28 09:09:01

عن المنشاة

  • قطاع الشركة : غير ذلك
  • طبيعة عمل الشركة : صاحب عمل (القطاع الخاص)
  • حجم الشركة : 500 موظف أو أكثر
  • سنة التاسيس : -

معلومات الشركة

  • الدولة : المملكة العربية السعودية

 Oracle User Support
-Interact with the user community providing excellent user support for Oracle HR applications and related business processes.
-Provide level (2) support for any escalated with the users, handholding and respond to queries.
-Raise support tickets with Oracle support and follow up for a solution to ensure the timely resolution of issues.
-Provide user training to users on new functionalities.

 Troubleshooting
-Investigate and resolve complex problems through research and functional analysis.
-Perform root cause analysis for frequently occurring issues and provide permanently fix it.
-Provide continual assessment and review of unit testing and
integration plans to ensure the solutions meet the business need and are working as designed.
-Participates in the testing process through test review and analysis, test witnessing, and certification of software.
 Internal Coordination
Coordinate with Oracle support, DBA, Technical consultant and other Functional consultants for implementing bug fixes through the appropriate processes currently in place.

 Reporting
Provide periodic status report to management (weekly, monthly).

Skills
 Minimum Qualification
-Bachelor Degree or equivalent experience in Information Technology.
-ITIL Service Management Certification will be valuable.
-Knowledge in HR modules like Learning Management, iRecruitment will be an asset
 Minimum Experience
-At least 5-year experience in the IT field. Additionally, At least 2-year experience in Oracle HR implementation.
-Solid experience in oracle-Business Suite solutions
-Technical background such as SQL knowledge is preferable.
 Other requirement
-Good knowledge and experience in the Oracle OUM
-Must have problem solving and conflict management skills to ensure change management issues can be resolve quickly and effectively
-Ability to collaborate on multidisciplinary teams with varying degrees of technical experience.
-Proven ability to efficiently build relationships with key stakeholders, set direction and motivate teams.
-Solid influencing skills.
-Experience with Oracle EBS
-Experience in other ERP systems would be considered an asset.

Education
Bachelor’s Degree or equivalent experience in Information Technology.

  • الدور الوظيفي
    الموارد البشرية والتوظيف
  • عدد الشواغر
    غير محدد
  • المؤهل العلمي المطلوب
    بكالوريوس
  • العمر المطلوب
    من - الى
  • الجنس
    غير محدد
  • المستوى المهني
    إدارة
  • نوع التوظيف
    دوام كامل
  • سنوات الخبرة
    6 - الحد الاقصى غير محدد
  • الراتب المتوقع
    $0

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