Build strong and lasting relationships with customers and provide second-to-none customer service.
Take full responsibilities and end-to-end ownership of customer shipments and issues.
Engage in constructive problem resolution and provide solutions.
Act and communicate proactively and keep customers informed of any issues or changes.
Address root cause and seek continuous improvements – constantly look for ways to improve work processes.
Work independently and assist the team in realizing goals and standards – share knowledge and best practices.