Operation Manager - مدير عمليات




2018-09-13 10:10:20

عن المنشاة

  • قطاع الشركة : غير ذلك
  • طبيعة عمل الشركة : صاحب عمل (القطاع الخاص)
  • حجم الشركة : 500 موظف أو أكثر
  • سنة التاسيس : -

معلومات الشركة

  • الدولة : المملكة العربية السعودية

OVERVIEW

Job Title

Operation Manager

Job Code



Grade



Direct Reporting Relationships

Reports to:

Regional Manager
Supervises (Job Title):

Customer Services Officer (receiving)
Operations Officer
Coordination Officer
Coordinator of meetings
Protocol and Coordination Officer
Supervisor Coordination Office
Division

Government Process Outsourcing

Department

Operation

Section



Unit

N/A



ROLE PURPOSE

The aim is to state the overall significance of the job from the organization’s perspective.

To ensure operations are fine. Managing the team effectively. Making sure the performance meets target and support employee’s needs. Also, make sure direct clients are served properly on daily basis timely wise satisfactory within the policies and procedures followed within Emdad.



KEY ACCOUNTABILITIES & ACTIVITIES

This section describes the principal outputs required from the job.

Key Accountabilities

Key Activities

Daily Operations
Implement the day-to-day operations assigned for the project Department / Section to ensure compliance with the established standards and procedures
Identify opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement
Prepare reports of project Department / Section timely and accurately to meet company and department requirements, policies and standards
Client Relationship
Solve any problems raised instantly.
Direction of Subordinates
Organize and supervise the activities and work of a small team of subordinates to ensure that all work within a specific area of project activity is carried out in an efficient and procedurally compliant manner
Provide formal and informal feedback to subordinates in order to ensure their continuous development
Policies, Processes & Procedures
Implement approved departmental policies, processes, procedures and provide instructions to subordinates/team members and monitor their adherence so that work is carried out in a controlled manner
Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
Information Security
Ensure the compliance with all relevant information Security practices and standards to ensure data integrity and confidentiality


KEY INTERACTIONS

Key Internal Interaction

Nature of Interaction

Government Process Outsourcing - Human Resources

Requests
Reports
Government Process Outsourcing - Center of Excellence

Requests
Reports
Government Process Outsourcing - Support service Department

Requests
Reports
Government Process Outsourcing - Program

Requests
Reports
Key External Interaction

Nature of Interaction

N/A










COMPETENCIES



Description

Level















JOB SPECIFICATIONS

Academic and professional qualifications

Bachelor’s degree in Business Administrations


Years and Nature of Experience

2 - 4 years of relevant experience in a related industry

  • الدور الوظيفي
    اخرى
  • عدد الشواغر
    غير محدد
  • المؤهل العلمي المطلوب
    بكالوريوس
  • العمر المطلوب
    من - الى
  • الجنس
    ذكر
  • المستوى المهني
    متوسط الخبرة
  • نوع التوظيف
    دوام كامل
  • سنوات الخبرة
    الحد الادنى غير محدد - الحد الاقصى غير محدد
  • الراتب المتوقع
    $0

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