بتاريخ : 2019-01-12
عدد المشاهدات : 91
انتهاء التقديم : 2019-02-14
مجموعة شلهوب هي الشريك الرائد لأفضل الماركات العالمية في منطقة الشرق الأوسط منذ عام ١٩٥٥. بفضل خبرتها في مجال التجزئة ، التوزيع والتسويق ، أصبح للمجموعة – التي تتخذ دبي مقرا لها – دورا اقليميا رئيسيا في قطاعات التجميل والأزياء والهدايا الفاخرة.
البيع بالتجزئة/البيع بالجملة
The job holder of this position is responsible for imparting knowledge and awareness of the Luxury Gifts or Fashion or Beauty category by using best training practices. The job holder of this position will also research and gather materials on the category and brand, and in collaboration with Group L&D, will develop the training material to be delivered to the division. The job holder of this position shall support the front-liners with on-the-job learning, as well as with monitoring performance and training needs analysis.rnrn rnrnKey Responsibilities:rnrn1. Organizational: Follow all relevant Division policies, processes and standard operating procedures so that work is carried out in a controlled and consistent mannerrnrn2. Operational:rnrn Provide subject matter expertise in the fieldrnrn Follow-up on escalated cases /issues/questions of team members to ensure they are closed efficiently and in a timely manner Training:rnrn Conduct training needs analysis to assess the needs of the Divisionrnrn Create, communicate, coordinate & implement the training calendar for the year Training Specialist Training Needs Analysis Training Evaluation Advanced Product Knowledge Training Delivery Training Content & Manual PR & Marketingrnrn Research and gather material, and work in collaboration with Group L&D in the development of training materialsrnrn Acquire product knowledge of new brands and train the team accordinglyrnrn Create brand awareness at the front liners levelrnrn Deliver the START program Category Training Day and Brand Training Daysrnrn Provide training to the shop floor team by employing advanced product knowledge and best practice training techniquesrnrn Provide product training to retail brandsrnrn Monitor product training of the Delegation brandsrnrn Introduce interior design training related to category / products soldrnrn Gather feedback from the participants and concerned supervisors, to assess the effectiveness of the training and its impact on the participantsrnrn Conduct evaluations on the Learners and effectiveness of the learning materials and approachesrnrn Recommend new learning materials and approaches to support the divisions needsrnrn Participate in Group L&D training events and best practice development PR & Marketing Participation: Be part of the team during major events and in-store activitiesrnrn Attend all important company social functions and opportunities where verbal selling of the Store and its brands can be effectively donernrn Participate in relevant projects and community activities as and when needed