info الوصف
الوظيفي
Position Title
Network Operations Technician
Sector
Field OPS
Job Location
Tabarjal/Jouf
Job Purpose
assisting in network monitoring, participating in network traffic management and, assisting in maintenance and reconfiguration of STC’s network systems and equipment with direction and guidance. Also, they are responsible for participating in resolving routine network faults/malfunctions in fixed Network
Key Responsibilities
Coordinates with seniors and understands the goals, plans and budgets involved for each assigned installation and maintenance project, to ensure all the work carried out is within the budget and in adherence with the plan.
Assists in reconfiguring network equipment, in compliance with established operations and maintenance guidelines and procedures in fixed Network.
Assists in ad - hoc preventive and corrective maintenance tasks on networks and participates in upgrading and reconfiguring systems and equipment in fixed Network.
Participates in implementing scheduled Maintenance Downtime (MDT) activities to minimize service impact on the network.
Assists in remote testing on STC’s networks, analyses network faults and escalates issues to relevant personnel for ensuring effective resolution of reported issues.
Supports junior team members to resolve non - complex installation and maintenance issues related to the STC network and systems.
Assists in compiling and analysing data related to project activities and develops non - standard and ad - hoc reports, highlighting bottlenecks in the operations and maintenance projects, to seniors.
Qualifications/
Certification
Bachelor’s degree in Telecommunication / Electronics & Communication / Electrical / Computer / Mechanical Engineering.
Required
Experience
Freash graduate / entry level
Desirable skills
English speaking and writing
Intermediate proficiency in network trouble monitoring and analysis
PC skills
Basic proficiency in planning and organizing work tasks