وظائف عسير

info الوصف الوظيفي

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Key Responsibilities Carry out ground operations & customer service to the customers mainly based in Dammam Drive Operation Excellence Improve Customer satisfaction Expectations from the Role: Support business in all operational issues and control the client development mainly on the operational side of the business. Own the relationship with customer and other stakeholders and execute the operations in coordination with CSO in order to deliver our promises to customers. Ensure all SOPs/Contracts are adhered to and any fall-outs are addressed on priority. Establish periodic KPIs for key customers where required and make sure SOP compliance. Identify improvement areas in operations and propose possible courses of action. Develop, maintain and manage close working relationship with customers and other stakeholders. Coordinate with the different operational teams involved across the DAMCO organization and achieve a smooth development of the operations. Become the true operational expert on the accounts assigned and drive best practice sharing across the team. Participate in implementation and execution of new businesses with Commercial. Participate actively in inte
al / exte
al meetings

info المهارات المطلوبة

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share نشر الوظيفة

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