وظائف مكة المكرمة

info الوصف الوظيفي

---

What we are looking for:\r\n\r\nThe GM is responsible for implementing the retail goals and objectives, budgets and commercial targets in alignment with the Group’s strategic direction for the short and long term. In addition, the job holder is responsible for driving the development of the business, predominately in its growth through new projects, whilst also reviewing and supporting the management of the current operational growth of retail, commercially and financially. The General Manager is mandated to enable the business to achieve results through driving the capability of its human capital and promoting knowledge and information sharing whilst ensuring compliance within the Group’s guidelines\r\n\r\n \r\n\r\nWhat you’ll do:\r\n\r\n \r\n\r\n1. Strategic:\r\n\r\nChampion the development of the business plan of the Business Unit(s) in line with the Division objectives and strategic objectives of Chalhoub and contribute to the overall process of decision-making\r\nSet the BU performance objectives and continuously monitor progress and development towards strategic objectives\r\nInstall best-practices, methodologies, techniques and principles\r\n \r\n\r\n2. Managerial:\r\n\r\nSet the Business Unit policies and procedures in order to ensure all relevant requirements are fulfilled to deliver high-quality services\r\nSet the yearly budget of the Business in line with plans and needs and monitor the implementation of the budget General Manager - Commercial Strategic Planning Human Capital Development Operations Support Store Opening/ Closing Budget Management Business Development\r\n \r\n\r\n3. Operational: Business Development:\r\n\r\nProvide feedback on Country opportunities (real estate, gaps in market, competition positioning and change of regulations…)\r\nEnsure Group representation in country retail forums and ensure solid operational relationship with authorities and mall developers / managers\r\nEnsure all investments in the country match expectations agreed with shareholders in terms of retu
\r\nEnsure that IRR by store conforms to the Group’s guidelines\r\nBuild, propose and deliver the 3-year plan of own perimeter (optimization of support operations)\r\nConsolidate 3-year plan of commercial divisions into a commercial BU/Legal Entity (own perimeter + commercial perimeter) for validation by the COO; provide quarterly review on implementation scorecard\r\nProvide feedback on store network development plan towards the Country (e.g. store openings, level of investments)\r\nEnsure that negotiations with malls for new stores are favorable (lead time, penalties and commercial terms)\r\nReview bi-annual list of bad performing stores to ensure remedial plan is implemented and in case of failure request closure of stores\r\n \r\n\r\n4. Budget Management:\r\n\r\nProvide data for assumptions used for commercial budget (e.g. salaries, rent, competition, macro-economic country trends…)\r\nBuild, propose and deliver the budget of own perimeter\r\nEndorse budget of commercial divisions to ensure that overall BU/Legal Entity budget matches expectations of shareholders in terms of overall top line, profitability and ROCE, with a particular focus on store CAPEX budget (e.g. new store IRR, CAPEX for renovation and closure…)\r\nConsolidate budget of commercial divisions into a budget of BU/Legal Entity (own perimeter + commercial perimeter) for validation by the COO; and provide monthly review on implementation scorecard\r\nEnsure that organizational structure (BU/Legal Entity) supports development of strategic directions and operations\r\nEnsure that profitability in the country (operating profit) matches expectations agreed with shareholders\r\nEnsure that ROCE for the Country matches expectations agreed with shareholders\r\nMonitor monthly scorecard for commercial division in the Country and participate in the monthly Country review with the COO and the GM team to adopt necessary action plan\r\nProvide monthly feedback on implementation status of BU/Legal Entity budget during management meetings (review of Tableau de Bord and/or Country scorecards)\r\n \r\n\r\n5. Store Opening Projects:\r\n\r\nEnsure that the tendering process and selection of contractors, service and material providers are as per the Group’s guidelines and that best contractors are selected in terms of cost, quality and delivery time\r\nEnsure the project management of store opening/renovation/closure is on time and on budget, and as per the specifications of brand owner/representative\r\nBuild, propose and execute cost budget for the store opening/renovation/closure\r\nMobilize inte
al team and exte
al support to perform as per pre-defined milestones\r\nEscalate all matters which may jeopardize delivery of projects to the COO\r\nEnsure that handovers to commercial teams happen within deadlines and with minimum snags\r\n \r\n\r\n6. Financial and Commercial Operations:\r\n\r\nEnsure all OPEX and CAPEX commitments remain within monthly budget allotments\r\nEndorse all over-budgeted expenses (commitment and payments) proposed by the RGM based on cash-flow availability and endorse all payments different from commitments\r\nEscalate over-budgeted expenses to the COO as per the Group’s authority rights\r\nManage availability of cash flow and request funds, if needed, to finance validated investments and operations\r\nRaise flags in case of risk on cash-flows and propose remedies\r\nMonitor that payments are done on due time\r\nEnsure that monthly and annual financial statements prepared by own financial team reflect the financial position of the BU/Legal Entity\r\n \r\n\r\n7. Operations Support:\r\n\r\nEnsure optimization of exte
al and inte
al services in terms of SLAs, costs and payment terms\r\nEnsure regular review meetings with all inte
al service providers and propose action plans when required\r\nEnsure compliance to the Group’s guidelines in all inte
al services\r\nGather the necessary skills to provide optimal support to operations (e.g. monitoring and auditing of store operations and perfect execution of purchase orders)\r\nEnsure that country-wide projects are executed (new tools, processes, initiatives…) within the retail area\r\n \r\n\r\n8. Human Capital Development:\r\n\r\nEnsure optimal level of adherence to Group Values of the whole retail team\r\nManage and develop own team\r\nPerform KPI assessments in terms of Group Values for Area Managers and commercial back office staff\r\nEnsure that levels of employee satisfaction is in line with Group expectations\r\nEnsure that reputation of the company as an employer of choice is preserved\r\nEnsure that employees are recognized, developed and rewarded to maintain inte
al equity\r\nEnsure that training for the whole retail team is planned, executed and monitored\r\nEnsure, in coordination with the MD, that the Group’s HR objectives in the country are met (e.g. Gulfanization, feminization)\r\nAnimate local commercial staff (e.g. seminars, events, staff gathering) in full coordination with the CGR team\r\nResponsible for all retail personnel administrative follow-up\r\n \r\n\r\n9. Information Sharing:\r\n\r\nEnsure that adequate information is shared as and when requested by COO, Competence Centers and the MD\r\nOrganize quarterly business reviews with the COO\r\nOrganize weekly team reviews: Store Ops Specialist, Project Manager, Finance Manager, HRBP\r\nOrganize bi-annual reviews with the head of the inte
al support service company\r\n \r\n\r\n10. People Management:\r\n\r\nAssign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance.\r\n \r\n\r\nWhat you need to succeed in this role:\r\n\r\nWe see success in the role as having a solid background in Retail, coming with a strong network within the Luxury Beauty world, deep and relevant understanding of the Beauty space with good connections already in place with the leading beauty houses and suppliers. \r\n\r\n \r\n\r\nMore specifically, we would love to hear from you if you can say yes to the below....\r\n\r\nPrevious experience of working in inte
ational, global luxury department stores mananing the operation for more than a hundered store.\r\nAre able to work in a multi-cultural, dynamic fast-paced environment with a very collaborative culture.\r\nPrevious examples of spotting new talent or trends and introduced these to your company.\r\nStrong PR skills and networking abilities\r\nHave high emotional intelligence and high cultural intelligence\r\nGreat management experience and ability to lead a large team.\r\n \r\n\r\nWhat we can offer you:\r\n\r\nWe will help shape your jou
ey with us through enriching experiences, lea
ing and development opportunities and exposure to different assignments within your role or through inte
al mobility.\r\n\r\n \r\n\r\nOur Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to lea
and grow.\r\n\r\n\r\n \r\n\r\nAmazing benefits:\r\n\r\nWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

info المهارات المطلوبة

---

share نشر الوظيفة

---