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As the Head of Retail, you will provide retail strategic and operational guidance that drives innovation and control of all retail matters. Your highly developed stakeholder engagement and influencing skills will assist you in ensuring appropriate positioning and effective brand development across each region. This role will see you liaising and working across the GCC market.

Job duties include and are not limited to:

Develop and maintain a retail strategy that positions the company as an industry leader and supports the business and brand objectives
Work with the senior leadership team to implement a retail expansion strategy and execution plan including site selection, store design and timelines
Partner with the Technology and Product Management teams to conceptualize and develop mobile store applications
Foster an agile culture and a continuous improvement framework including data collection, insight generation and execution rollout
Establish data tracking mechanisms to improve customer experience and increase engagement
Create performance dashboards including sales and engagement tracking
Establish go to market strategies for store openings
Manage calendar of events and ensure proper alignment of retail schedule with marketing team.
Lead and mentor the retail teams to deliver a best in class service and performance
Establish training and development programs for the retail team to ensure consistent service levels
Stay abreast of developments in retail, customer experience and technology
Foster a teamwork/open-door environment conducive to positive dialogue across the organization.
Assist with performance management and performance evaluations by providing guidance and ensuring overall consistency and completion with the process.
Business Development and Sales:

Combine entrepreneurial drive with business-management skills to drive gains in revenue, market share and profit performance.
Effectively communicates to all levels of the organization.
Ensures personal planning of operational activities/business plans are effectively organized to drive positive results and conduct short range and long-term business planning to assist in meeting objectives.
Communicate a clear, strategic sales vision, effectively training and coaching both veteran and junior sales team members on how to meet established goals.
Achieving sales and profitability goals and increasing the company market share through regular sales efforts.
Strategize and manage the sales process including forecasting, pricing, key account management, expenses, profitability, new product development, market research and brand strategy
Proactively monitor and assess competitor initiatives, take tactical decisions to counter, protect and enhance the Company’s position
Establish sales goals and develop plans to achieve them
Supervise sales managers and sales efforts
Forecast trends and potential market opportunities
Financial Accountability & Reporting

Accountable for effectively managing all aspects of location profit and loss.
Prepare financial reports for effective management that clearly monitors operational effectiveness.
Submit monthly reports, general information, and recommendations to Senior management.
Provide periodic updates to the management on business process operating plan and financial performance.
Develop and execute annual operating budgets
Involve in Inventory management/demand planning
Skills
Expertise in multi-channel marketing including communication strategy, segmentation, CRM, lifecycle marketing & customer retention strategy – where experience with omni-channel retailers work is highly valued.
Seven or more years of management and leadership experience working in other similar retail environments
Strong marketer with knowledge in respective marketing disciplines
Strong experience in the retail industry preferably Home Fu
ishings experience
Experience working in a fast-moving entrepreneurial environment
Demonstrated analytical prowess – with strong Excel skills to derive data driven recommendations, interpret business case financial modelling and analyze performance
Strong, effective communicator capable of blending creative expression and critical analysis in making compelling recommendations
Strong strategic, leadership and management skills with a strong focus on results
Proven ability to work in a dynamic, continuous improvement environment

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