To provide expert advice on the planning, delivery and management of waste and recycling collection and transportation services to meet the needs of the Resource and Waste Management department’s objectives in providing quality services to its customers. The services provided will include both conventional and non-conventional collection activities with the requirement to be data driven and making use of latest technologies.
Plan and manage Collection Services within the Resource and Waste Management Department by providing leadership support and guidance to team members to create a positive can-do work culture.
Oversee and ensure that the Department s core business strategies and policies are aligned with the planning and delivery of solid waste collection services.
Manage the strategic planning and day to day aspects of the solid waste collection service.
Provide technical advice to the Director Resource and Waste Management on such matters as service delivery performance constraints and risks complaint management and solution options technology availability time and cost risk analysis performance monitoring and reporting and input into capital and operational budget preparation.
Identify and establish productive key inte
al and exte
al stakeholder relationships early to assist in the efficient execution of the responsibilities associated with this position.
Maintain awareness of leading policy and industry standards trends and programs for resource collection diversion and transportation which may have application to NEOM Resource and Waste Management programs and infrastructure.
Oversee and ensure a customer focused delivery model to the provision of waste collection services.
Lead and oversee the planning and delivery of an integrated solid waste collection service which meets applicable service delivery standards.
Oversee and plan deliver coordinate and ensure the efficient and effective delivery and operation of an integrated solid waste collection service to domestic commercial industrial and construction and demolition customers as well as to public realm bins.
Oversee the resolution of escalated customer complaints and requests for services.
Develop manage and administer all aspects of an integrated waste collection service including planning and delivery of waste and recycling collection services fleet and service scheduling service frequency/optimization planning collection fleet optimization implementation and deployment of technology into collection services and advisory on plant and equipment assessment and procurement.
Retain a forward-thinking outlook whilst at the same time be responsive to immediate and/or short-term technical problem solving and advice particularly to the Resource and Waste Management Department.
Undertake on-going analysis of data trends and industry standards for waste collection and associated functions to ensure the Resource and Waste Management Department undertakes its operations/services consistently and in compliance with appropriate practices and strategic plans.
Develop manage improve and ensure an effective and efficient integrated solid waste management collection service to the community and commercial and industrial customers.
Ensuring personal safety and the safety of others by following NEOM policies and procedures cooperating with all reasonable instructions and actively participating in all health and safety training and consultation.
Minimum of 10 years experience (preferably in KSA) in solid waste management industry experience in the assessment delivery and oversight of high value technologies in the area of resource and waste management.
Previously held management positions in the solid waste management industry.
Bachelors Degree or equivalent in a relevant subject.
Qualifications in people management (preferred).
Qualifications in contract management (preferred).
Certification and Membership in related professional association/s.