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[LEFT]Job Location Saudi Arabia,Jeddah Job Purpose Jobs at this level are responsible for assisting in network monitoring, participating in network traffic management and optimization, assisting in maintenance and reconfiguration of STC’s network systems and equipment with direction and guidance. Also, they are responsible for participating in resolving routine network faults/malfunctions. Key Responsibilities Coordinates with seniors and understands the goals, plans and budgets involved for each assigned installation and maintenance project, to ensure all the work carried out is within the budget and in adherence with the plan. Performs on site monitoring of STC networks covering PSTN, Data, PLMN and Inte
ational Gateways (IGW), to ensure the network systems meet established quality standards. Identifies fraud cases and reports the same to seniors, in order to ensure effective investigation of these cases. Participates in implementing scheduled Maintenance Downtime (MDT) activities to minimize service impact on the network. Collects information related to long duration calls by coordinating with SNOC and informs the same to seniors, for their analysis. Coordinates with Billing & Collection Support and collates information related to customer complaints. Executes scheduled activities related to collection of subscribers meter readings from various PSTN switches and informs all collected data to conce
ed authorities, for billing generation. Implements all scheduled disaster recovery plans as directed by seniors, including 999, 997, 996 etc. Implements all scheduled 24*7 network surveillance and monitoring activities, as guided by immediate seniors. Assists in developing periodic and standard technical reports on STC’s network operations and maintenance works, in a timely manner, as applicable to the role. Supports junior team members to resolve non - complex installation and maintenance issues related to the STC network and systems. Reviews STC’s network procurement requirements forwarded by junior technicians and forwards the same to seniors, for review and approval. Coordinates with exte
al vendors and participates in the payment procedures, as and when required Qualifications/ Certification Bachelor’s degree in Telecommunication / Electronics & Communication / Electrical / Computer / Mechanical Engineering Required Experience 0 - 2 years of experience working in network operations and maintenance areas Desired Skills & Knowledge Basic proficiency in network traffic management Intermediate proficiency in network trouble monitoring and analysis Intermediate proficiency in using various network monitoring tools such as Smart care CEM, MAS7, RTTM, NTM, RTM, InfoVista, EWSD & 5ESS switches Basic proficiency in planning and organizing work tasks Advanced proficiency in adhering to relevant safety procedures Intermediate proficiency in different switching technologies (Huawei NGN, EWSD, Ericsson, 5ESS) Intermediate proficiency in using trouble ticketing system like Remedy Intermediate proficiency in ICMS system Language Arabic: Advanced English: Advanced [URL="https://stccareers.taleo.net/careersection/application.jss?lang=en&type=1&csNo=10060&portal=8105100293&reqNo=27820&isOnLogoutPage=true"]apply now[/URL][/LEFT]