وظائف مكة المكرمة

[LEFT]- Provide client support and technical issue resolution via on site, phone and remote desktop in panda premises - Configure of IT equipment to connect to Company Network - Configure software to connect to Inte
et or Intranet application serves - Obtain general understanding of OS and application operations (POS, Bizerba, Scales, SABS & Hand Hel Units) Providing 1st level of support - Identify and correct or advice, on operation issues in Panda System, and Troubleshooting. - Provides guidance and coaching to customers on how to deal with their most commonly recurring problems and prepare them for any upcoming changes to systems in order to ensure customer are fully informed and self-sufficient. - Perform creation of new E-mail accounts, Antivirus, Installation & Backup - Involve in new store execution and new system rollout from IT systems prospective - To develop a knowledge base of commonly occurring IT technical problems by completing the database of customers in order to ensure resolutions are available for the future - To manage and record IT assets including PC’s POS, Handheld, Scanners network switches, and printer by entering the up to date data into the IT assets system in order to ensuring accurate records of assets are kept. - Minimum 2 Years Diploma in Information Technology. - 2 years’ experience in Panda. - Problem Solving. - PC Proficiency. - LAN Knowledge. - Operating System & Microsoft Office. - Customer Service. - Microsoft certified systems Engineer - IT infrastructure knowledge Information Technology. [URL="http://hr-d.co/ih"]apply now[/URL][/LEFT]