وظائف مكة المكرمة

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To take a lead in developing, maintaining and delivery of a key area of the Youth Support • To be responsible for the financial processes and procedures and maintain systems to a high standard • To design and maintain administrative procedures in line with business needs taking into account exte
al requirements and standards • To develop and implement quality assurance systems in relation to administrative processes and procedures • Deputies for the Office Manager / Business Manager when required • To provide training and support to staff • To provide support with financial matters including on-line shopping, petty cash and accurate recording of purchases for budget monitoring purposes • To have a strong link with the existing Finance Dept. to ensure processes are always up to date and new ones rolled out appropriately • To facilitate meetings, seminars and workshops including booking rooms and venues, sending invite letters, taking minutes and preparing agendas • To support building management duties • To support a team ensuring that they receive the administrative support they need to function on a day-to-day basis • To be responsible for the accurate input and monitoring of data onto relevant Youth Support Team databases • Creation and maintenance of filing and recording systems, including statistics and monitoring as appropriate • To maintain high quality reception and customer areas for young people, other users and partner organizations • To respond and deal with queries via telephone, email and in person providing a high standard of customer care • To undertake research as required • To undertake such other duties related to the work of the Youth Support Team as may be assigned that are consistent with the nature of the job and its level of responsibility • Assist in the implementation of Prospect’s Equal Opportunities policy • To adhere to all Prospect’s Health and Safety policies and procedures and other policies and procedures applicable to employees • To safeguard young people and vulnerable adults Skills • Excellent customer service skills and experience of managing difficult customers effectively • Excellent leadership skills and experience of developing a team to deliver to a high standard • Be able to demonstrate experience of financial management, including adherence to policies/procedures and an understanding of audit requirements • Experience of providing services to young people would be desirable but not essential • Experience of developing and implementation of administrative systems • Understanding of quality assurance systems and how they can be applied • Excellent ICT skills including Microsoft Office Packages – word, excel and PowerPoint • Ability to organize own work and develop effective systems and processes for others • Ability to be flexible and work evenings/weekends as required • Understanding of safeguarding young people and vulnerable adults and an ability to demonstrate how this applies to their work • Have a positive attitude, be flexible and with an adaptable approach to challenges • Committed to continued self-development and willingness to participate in training Education BC.Business Administration or an appropriate equivalent qualification with a minimum of 2 - 10 years

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