وظائف مكة المكرمة

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• Accepts and processes packages received over the counter ensuring to meet the service and shipping requirements, in accordance with defined procedures includes dealing updated systems and scanning shipments appropriately. • Calculates the appropriate rate for “over the counter” shipments, provides the customer with correct change as needed and advises the customer accordingly. • Operate the assigned station and ensures everything is in place ready to deal with the initial customer contact. • Ensures an adequate supply of consumables is maintained by monitoring supplies and obtaining replenishments from the agreed area as and when needed. • Deals with routine questions from customers relating to the shipment of goods (transit times, quotes etc.). • Covers a reception area and deals with visitors in a professional and courteous manner and escalates other queries to the manager for appropriate resolution of conce
ed area. • Reports daily transaction volumes, cash collections, etc. to the management as defined locally. • Establishes requirements and relays visitor details to the appropriate party in accordance with locally defined procedures. • Ensure all security and procedural checks are completed while accepting and delivering a package based on the local and country guidelines. • Processes packages held at location in accordance with defined procedures and physically places these shipments into the appropriate place for processing. • Verifies account details or takes the correct payment in cash, cheque or by credit card based on the guideline provided by management and local accounting department. Skills • Knowledge in proper operation of office equipment and tools like printer, computer, scanner, fax machine, etc. • Knowledge in the interpretation of the gove
ment laws and regulations related to the business. • Knows simple mathematical computations. • Can read and write in Arabic and English language. • High School Diploma • Minimum of 1 year in Customer handling • Processing information • Communicating with customers • Guests handling skills • Administrative functions • Evaluating information to determine compliance • Intermediate in Speaking, Reading and Writing in English

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