التقديم مغلق
موظفات خدمة العملاء جدة
تاريخ الاعلان: قبل 7 سنة | تاريخ الانتهاء: 6 سنة
الوصف الوظيفي
Answer all calls in a professional manner, following the approved script to deliver an exceptional Customer Experience to flyadeal Customers and to achieve individual revenue and quality targets
Maintain a thorough knowledge of all flyadeal products, services and systems, providing accurate information and updates at all times.
Promote and sell relevant additional products to enhance the Customer’s jou
ey.
Ensure all data entered into flyadeal systems is accurate and within established guidelines.
Participate in all team efforts and projects, communicating feedback to escalating recurring issues identified during day-to-day calls.
Deal professionally with Customer issues, taking all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of Team Leaders.