وظائف حكومية

VoIP Specialist Network Engineer Job Type Non-Academic Job Summary The successful VOIP Engineer will design and implement KAUST collaboration solutions that include - CUCM, Unity/Connection, WebEx, Jabber, SIP, QoS, Contact Center, Telepresence. They would also generates UC engineering requirements, as well as, implementation and operations best practices. Major Responsibilities Designs and implements KAUST collaboration solutions that include - CUCM, Unity/Connection, WebEx, Jabber, SIP, QoS, Contact Center, Telepresence Generates UC engineering requirements as well as implementation and operations best practices Tests and documents new UC solutions Develops policies and procedures for patches and updates for the UC system, VoIP Administration, and VoIP Services. Manages the Dial Plan Architecture, Access Gateways Manages IP Phones Manages VoIP System Architecture, including any redundant services. Manages implementation of new UC suites and solutions Creates SOPs for common support tasks and works with SD Troubleshoots IP Telephony and video Solutions when required Reporting: Reports network operational status by gathering information as directed. Maintains records including problem documentation and actions taken. Escalates any risks and issues to the Network Team Lead. Updates job knowledge and newer technologies by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Organization Information Technology Division Networks & Communications (NC) Technical Skills CCIE or CCNP or collaboration Voice certification required Experience planning, designing, and implementing Cisco collaboration products including - CUCM, Unity/Connection, WebEx, Jabber, SIP, QOS, IP video components, voice gateways, etc. Cisco voice/collaboration/video architectural design experience. Demonstrated in-depth knowledge of IP network and VoIP/multimedia standards and protocols Knowledge of Quality of Service, Multicast & SIP is essential Understanding of routing protocols and networking fundamentals Experience with business and functional requirements collection Strong ability to troubleshoot complex voice, video issues Experience integrating Cisco collaboration products, UCS and interconnect switch Knowledge of virtualization technologies (VMware) Non-Technical Skills or Attributes Autonomy Works under general supervision. Uses discretion in identifying and resolving complex problems and assignments. Usually receives specific instructions and has work reviewed at frequent milestones. Determines when issues should be escalated to a higher level. Influence Interacts with and influences department/project team members. May have working level contact with customers and suppliers. In predictable and structured areas may supervise others. Makes decisions which may impact on the work assigned to individuals or phases of projects. Complexity Performs a broad range of work, sometimes complex and non routine, in a variety of environments Business Skills Understands and uses appropriate methods, tools and applications. Demonstrates an analytical and systematic approach to problem solving. Takes the initiative in identifying and negotiating appropriate development opportunities. Demonstrates effective communication skills. Contributes fully to the work of teams. Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines and according to relevant legislation and procedures. Absorbs and applies technical information. Works to required standards. Understands and uses appropriate methods, tools and applications. Appreciates the wider field of information systems, and how own role relates to other roles and to the business of the employer or client. Required Education Bachelors Degree holder, preferably in an IT related discipline. Required Experience Minimum 3 years of professional experience of which at least one year should have been spent in CISCO VOIP and Video.