POS Support Technician Al Qasim
بيانات المنشاة مخفية
تاريخ الاعلان: قبل 7 سنة
تاريخ الانتهاء: 6 سنة
الوصف الوظيفي
Pharmacies Support:
· Provide friendly, courteous and quality level-one software and hardware support for 35+ Pharmacies.
· Monitor and maintain incoming IT Pharma Service Desk support tickets.
· Support all (local & remote) pharmacies associated to him by management.
· Execute new projects Roll outs in all associated pharmacies as per Company plans.
· Conduct regular visits as a preventive action.
Point of Sale:
· Responsible for POS and laptop computer configuration, Connectivity, POS peripherals deployments and troubleshooting.
· Hands-on Technical support of Point of Sale (POS) terminals and related HW/SW and peripherals.
· Prepare new POS units and install all standard software’s (Oracle Retail program, antivirus, Open Office, etc….) for delivery to stores.
· Escalate and Report un-resolved issues to the POS Supervisor until resolved.
Service Level Agreement:
· Reinforce SLAs to manage end-user expectations
Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
worrking Areas
Area
regien
القصيم
بريده
عنيزه
البكيرية
البدائع
رياض الخبراء
الرس
الزلفي
المجمعة
شقراء
حوطة سدير
حائل
حائل
بقعاء
الجوف
سكاكا
دومة الجندل
عرعر